Terms & Conditions of Sale

Terms and Conditions of Sale for CSS Trading Group Ltd as Construction Site Supplies Ltd

Last Updated: 19/10/23

These terms and conditions of sale govern the purchase of products or services from CSS Trading Group Ltd. By placing an order on Construction Site Supplies, you agree to abide by these Terms. Please read them carefully.

1. Definitions

In these terms and conditions, unless the context allows for an alternative interpretation:

• “company” – means CSS Trading Group Ltd as Construction Site Supplies Ltd.
• “buyer” or “you” – means an individual or company accepting goods or services offered by the company.

2. Ordering and Pricing

2.1 Product/Service Availability: All products and services listed on our website are subject to availability. We reserve the right to modify or discontinue products or services at any time without notice.

2.2 Pricing: Product and service prices are as listed on our website. Prices may be subject to change without prior notice. All prices are in pounds sterling (£) (GBP) and exclude delivery charges unless otherwise specified. All prices on our website, unless specified otherwise, are presented with and without VAT at the applicable rate.

2.3 Order Confirmation: After placing an order, you will receive an order confirmation email. This email is not an acceptance of your order but an acknowledgment that we have received it.

3. Payment

3.1 Payment Methods: We accept payments through PayPal, Credit and Debit cards (Visa, Mastercard & American Express). You agree to provide accurate payment information, and you authorize us to charge your chosen payment method for the total order amount.

3.2 Security: We take the security of your payment information seriously and implement industry-standard security measures. However, we are not responsible for any unauthorized access or breaches of your payment information.

4. Delivery

4.1 Shipping: We will make every effort to deliver products or services to you in a timely manner. Shipping costs, if applicable, will be outlined during the checkout process.

4.2 Delivery Address: You are responsible for providing accurate delivery information. Any additional costs incurred due to incorrect or incomplete delivery information will be your responsibility.

5. Returns and Refunds

5.1 Returns

5.1.1 Eligibility: You may be eligible to return a product within 14 days of the purchase date. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.

5.1.2 Non-Eligible Items: The following items are not eligible for return:

• Perishable goods.
• Personalized or customized products.

5.2 Refunds

5.2.1 Refund Process: To request a refund, please email us at web@cssgroup.co.uk. We will review your request and notify you of the approval or rejection.

5.2.2 Refund Eligibility: Refunds are subject to product eligibility and inspection. If your request is approved, the refund will be processed to the original payment method, or as otherwise specified.

5.2.3 Non-Refundable Items: We do not issue refunds for non-returnable items as mentioned in Section 5.1.2.

5.3 Shipping

5.3.1 Return Shipping: If you are responsible for return shipping costs, you will be required to cover these expenses.

5.3.2 Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will arrange for the return and replacement of the item at no additional cost to you.

6. Limited Warranty

6.1 Eligibility: Our limited warranty applies to specific products purchased from Construction Site Supplies. The warranty coverage details for each product are provided in the product description.

6.2 Warranty Period: The warranty period is specified in the product description. It begins from the date of purchase and may vary by product.

7. Liability

7.1 Limitation of Liability: We are not liable for any indirect, incidental, special, or consequential damages that result from the use of our products or services.

8. Changes to Terms

We may update these Terms of Sale from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the website and purchase of products or services after any changes signifies your acceptance of the updated Terms.

9. Governing Law

These Terms of Sale are governed by and construed in accordance with the laws of England and Wales. Any disputes related to these Terms or your purchase on Construction Site Supplies will be subject to the exclusive jurisdiction of the courts in England and Wales.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions of Sale, please contact us at web@cssgroup.co.uk.